Companies / 1Password / incidents
1Password: Some users are unable to interact with the admin console
1Password reported a major incident causing admin console interaction errors and sign-in errors for some users, affecting listed components in Canada, Enterprise, Europe and USA/Global. It started at 2025-09-25 15:43 UTC and was resolved at 2025-09-25 17:22 UTC, lasting 1 h 38 min. Engineering rolled out mitigation at 16:33 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Canada - Sign inSign inAdmin consoleEnterprise - Admin consoleEnterprise - Sign inSign inSign inUSA/Global - Sign inAdmin consoleEurope - Admin consoleAdmin consoleUSA/Global - Admin consoleAdmin consoleCanada - Admin consoleEurope - Sign inSign in
Timeline of updates
- investigating
We are actively investigating an issue where some users are encountering errors when interacting with the admin console, which leads to errors during sign-in.
- monitoring
Our engineering team has rolled out mitigation to remedy affected users. We are monitoring the results.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Some users are unable to interact with the admin console 2025-09-25 15:43 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON