1Password: SaaS Manager workflows and integrations are failing

Impact: criticalStatus: resolvedStarted 2026-05-04 17:59 UTCResolved 2026-05-04 18:34 UTC (35 min)3 updatesSource: stspg.io

Summary

1Password reported a critical SaaS Manager outage starting 2026-05-04 17:59 UTC, resolved at 2026-05-04 18:34 UTC (35 min). Workflows and integrations failed, stopping automatic onboarding and off-boarding; their pages also failed to load. A fix was implemented; failed workflows required manual re-runs, while failed integrations would re-run automatically within 24 hours, likely sooner.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Europe - Partnership APIPartnership APIPartnership APIUSA/Global - Partnership APICanada - Partnership APIPartnership API

Timeline of updates

identified2026-05-04 17:59 UTC
Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.
monitoring2026-05-04 18:27 UTC
A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.
resolved2026-05-04 18:34 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: SaaS Manager workflows and integrations are failing 2026-05-04 17:59 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON