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ChangesSalesforceFeature Service Disruption: Field Service Scheduling

Salesforce: Incident updated: Feature Service Disruption: Field Service Scheduling

Incident updateNot classified yetChanged status.salesforce.com (opens in new tab)
Summary

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What changed

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ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-12 16:23 UTC
AddedUpdateupdate#3
Before: not present
After: The issue affecting custom actions in the Field Service Lightning (FSL) Dispatch and Scheduling Console in sandbox environments is now resolved. At 16:23 UTC, we completed the rollback of the release on all impacted sandbox instances. Customers can once again view and use their custom actions and resume any blocked sandbox deployments. Production environments weren't affected. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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History of this incident

TodayThursday, November 12Thu, Nov 12

6 incident changes

Cite this

Incident updated: Feature Service Disruption: Field Service Scheduling on Salesforce’s status page, changed 2026-11-12 17:03 UTC (change 6 of 6).

Title
Incident updated: Feature Service Disruption: Field Service Scheduling
Vendor
Salesforce
Date
URL
https://rewindex.com/change/rf70236d0f6574e

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