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ChangesBigCommerceAuthorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

BigCommerce: Incident updated: Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

Incident updateNormal progress (rule, 100%)Changed status.bigcommerce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what BigCommerce removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedUpdateidentified#2
Before: not present
After: The issue has been identified and a fix is being prepared

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History of this incident

Friday, October 23

2 incident changes

Thursday, October 22

2 incident changes

Cite this

Incident updated: Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores on BigCommerce’s status page, changed 2026-10-22 23:23 UTC (change 2 of 4).

Title
Incident updated: Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
Vendor
BigCommerce
Date
URL
https://rewindex.com/change/re617d34d1e6093

All BigCommerce changesBigCommerce profileMarkdownJSON