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ChangesSalesforceSalesforce Data Cloud Feature Disruption: Customer360 Audiences

Salesforce: Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences

Incident updateNormal progress (rule, 100%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

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ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-07 01:50 UTC
AddedUpdateupdate#3
Before: not present
After: The Technology team is undertaking a rollback of a recent change that correlates to the beginning of this event and may be the trigger for this issue. The Technology team is also investigating a workaround for customers while remediation work continues. We’ll provide an update upon significant update, or sooner if additional information becomes available.
AddedUpdateresolved#4
Before: not present
After: We’ve confirmed that the solution implemented to mitigate the issue causing the feature disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.

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History of this incident

TodaySaturday, November 7Sat, Nov 7

1 incident change

Monday, November 2

1 incident change

Cite this

Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences on Salesforce’s status page, changed 2026-11-07 03:03 UTC (change 2 of 2).

Title
Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences
Vendor
Salesforce
Date
URL
https://rewindex.com/change/re1ff08f166e16c

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