# Salesforce: Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences

> Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences. Detected 2026-11-07 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/re1ff08f166e16c
Last updated: 2026-11-07T03:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-07 03:03 UTC · Detected: 2026-11-07 03:03 UTC
- [Source: https://status.salesforce.com/incidents/20004583](https://status.salesforce.com/incidents/20004583)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004583@2564bb6c96c8 → after incident\_version:130/20004583@e20dfb4c4db9
- Change 2 of 2 for this incident

Incident page (full timeline): [Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/company/salesforce/incidents/20004583.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-07 01:50 UTC
```

**3. Added: Update** (update) · 2026-11-07 02:46 UTC

```diff
+ The Technology team is undertaking a rollback of a recent change that correlates to the beginning of this event and may be the trigger for this issue. The Technology team is also investigating a workaround for customers while remediation work continues. We’ll provide an update upon significant update, or sooner if additional information becomes available.
```

**4. Added: Update** (resolved) · 2026-11-07 03:00 UTC

```diff
+ We’ve confirmed that the solution implemented to mitigate the issue causing the feature disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers should no longer see any impact. We will fully investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-02 19:47 UTC | [Major incident: Salesforce Data Cloud Feature Disruption: Customer360 Audiences](https://rewindex.com/change/i85aa249b896711.md) | outage |
| 2026-11-07 03:03 UTC | Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/i85aa249b896711.md) · All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences on Salesforce’s status page, changed 2026-11-07 03:03 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/re1ff08f166e16c
- Citation: Salesforce, “Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences” (2026-11-07 03:03 UTC). Archived by Rewindex: https://rewindex.com/change/re1ff08f166e16c (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Salesforce Data Cloud Feature Disruption: Customer360 Audiences (2026-11-07)](https://rewindex.com/change/re1ff08f166e16c)`


---
Canonical: https://rewindex.com/change/re1ff08f166e16c · Markdown: https://rewindex.com/change/re1ff08f166e16c.md · JSON: https://rewindex.com/api/v1/changes/re1ff08f166e16c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-07T16:48:01.465Z