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ChangesTwilioVoice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Twilio: Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Incident updateNormal progress (typesafe/jev-1.13-20260917, 75%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Voice Call Failures and Post Dial Delay From a Subset of Twilio Mobile Numbers to Brazil
After: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
ChangedStatus#2
Before: monitoring
After: identified
AddedUpdateidentified#3
Before: not present
After: Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

Thursday, October 22

2 incident changes

Wednesday, October 21

6 incident changes

Tuesday, October 20

7 incident changes

Monday, October 19

9 incident changes

Cite this

Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil on Twilio’s status page, changed 2026-10-21 19:23 UTC (change 19 of 24).

Title
Incident updated: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil
Vendor
Twilio
Date
URL
https://rewindex.com/change/rd35df7ba3a6bf7

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