Changes / Twilio / 5300 Errors on Singapore Client Edge

Twilio: Incident updated: 5300 Errors on Singapore Client Edge

Summary

Summary pending. The diff below shows exactly what changed.

Incident updateLabel: Normal progress (typesafe/jev-1.13-20260917, 100%)Changed Source: stspg.io

What changed

AddedAffected components#1
Before: not present
After: Client Web AU1, Client Web IE1, Client Web US1, PROGRAMMABLE VOICE AU1 - Client Web AU1, PROGRAMMABLE VOICE IE1 - Client Web IE1, PROGRAMMABLE VOICE US1 - Client Web US1
AddedUpdateinvestigating#2
Before: not present
After: We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.

Compared with the previous archived version of this incident (10-minute polling). View the live incident.

History of this incident

When (UTC)ChangeKind
Incident updated: 5300 Errors on Singapore Client EdgeIncident update
Incident updated: 5300 Errors on Singapore Client EdgeIncident update
Incident updated: 5300 Errors on Singapore Client EdgeIncident update
Incident updated: 5300 Errors on Singapore Client EdgeIncident update
Incident updated: 5300 Errors on Singapore Client Edge (this change)Incident update

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