# Twilio: Incident updated: 5300 Errors on Singapore Client Edge

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-17 19:33 UTC · Detected: 2026-10-17 19:33 UTC
- [Source: https://stspg.io/mf9cgjp6shxr](https://stspg.io/mf9cgjp6shxr)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/1zt66tf7x2sz@014c0b816476 → after incident\_version:125/1zt66tf7x2sz@f36a47297bac
- Change 1 of 5 for this incident

## What changed

**1. Added: Affected components**

```diff
+ Client Web AU1, Client Web IE1, Client Web US1, PROGRAMMABLE VOICE AU1 - Client Web AU1, PROGRAMMABLE VOICE IE1 - Client Web IE1, PROGRAMMABLE VOICE US1 - Client Web US1
```

**2. Added: Update** (investigating) · 2026-10-17 19:23 UTC

```diff
+ We are no longer observing the issue with 53000 errors on the Singapore edge client causing unregistered events, our engineering teams are still investigating the root cause. We expect to provide another update in 1 hour or as soon as more information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-17 19:33 UTC | Incident updated: 5300 Errors on Singapore Client Edge (this change) | Normal progress |
| 2026-10-17 20:23 UTC | [Incident updated: 5300 Errors on Singapore Client Edge](https://rewindex.com/change/ra852500fee86dd.md) |  |
| 2026-10-17 20:43 UTC | [Incident updated: 5300 Errors on Singapore Client Edge](https://rewindex.com/change/ra8fb40dcc4f3c4.md) |  |
| 2026-10-17 21:43 UTC | [Incident updated: 5300 Errors on Singapore Client Edge](https://rewindex.com/change/r18d13202d39e30.md) |  |
| 2026-10-17 22:13 UTC | [Incident updated: 5300 Errors on Singapore Client Edge](https://rewindex.com/change/r9afbbeb09b98c7.md) |  |

Next: [change](https://rewindex.com/change/ra852500fee86dd.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/rc00f56932d7ab3 · Markdown: https://rewindex.com/change/rc00f56932d7ab3.md · JSON: https://rewindex.com/api/v1/changes/rc00f56932d7ab3 · Generated 2026-10-18T01:30:26.103Z