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ChangesFreshdeskEmail Delivery Issues

Freshdesk: Incident updated: Email Delivery Issues

Incident updateNot classified yetChanged status.freshworks.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Freshdesk removed; blue is what they added. Muted text is unchanged context.

RemovedUpdate#1
Before: Some customers who are using Microsoft custom mail server may experience delays in outgoing and incoming email delivery due to third party provider. We will keep you informed and share further updates as soon as more information becomes available.
After: removed
AddedUpdate#2
Before: not present
After: Some customers who are using Microsoft custom mail server may experience impact in outgoing and incoming email delivery due to third party provider. We will keep you informed and share further updates as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

YesterdayThursday, November 12Thu, Nov 12

1 incident change

Cite this

Incident updated: Email Delivery Issues on Freshdesk’s status page, changed 2026-11-12 18:58 UTC (change 1 of 1).

Title
Incident updated: Email Delivery Issues
Vendor
Freshdesk
Date
URL
https://rewindex.com/change/rb76c956710ba8b

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