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ChangesTwilioSMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil

Twilio: Incident updated: SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil

Incident updateNormal progress (rule, 100%)Changed stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

AddedUpdateidentified#1
Before: not present
After: Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Surf Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

History of this incident

TodayMonday, October 19Mon, Oct 19

5 incident changes

All Twilio changesTwilio profileMarkdownJSON