Changes Dashlane Slowness when using the Dashlane apps or not able to Login

Dashlane: Incident updated: Slowness when using the Dashlane apps or not able to Login

Incident updateNormal progress (rule, 100%)Changed 2026-10-27 10:33 UTCstatus.dashlane.com

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Dashlane removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1

~~identified~~

monitoring

AddedUpdatemonitoring2026-10-27 10:30 UTC#2

not present

Between 10:00 and 10:25 UTC today, we experienced a disruption that affected Dashlane. During this period, you might have experienced general platform slowness or faced errors when trying to log in. We are pleased to report that the issue has been successfully mitigated and all services are now fully recovered and operating normally, we are currently keeping it under monitoring. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. We will provide a further update once our investigation is complete.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 27
Before captured 10:24 UTC
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on Oct 28, 00:41 UTC. Record hash 1b42dc791f140758…
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Oct 27
After captured 10:33 UTC
In the 2026-10-27 checkpoint, timestamped by DigiCert and FreeTSA on Oct 28, 00:41 UTC. Record hash a267a4757b009005…
Download proof

History of this incident

Tuesday, October 27

6 incident changes

Normal progress
17:43Incident
Incident updateSlowness when using the Dashlane apps or not able to Login
Normal progress
15:43Incident
Incident updateSlowness when using the Dashlane apps or not able to Login
Normal progress
14:53Incident
Incident updateSlowness when using the Dashlane apps or not able to Login
Normal progress
13:03Incident
Incident updateSlowness when using the Dashlane apps or not able to Login
Normal progress
10:33Incident
Incident updateSlowness when using the Dashlane apps or not able to Loginthis change
Outage
10:21Critical incident
Slowness when using the Dashlane apps or not able to Login
Dashlane reported a critical incident causing app slowness or inability to log in, starting 2026-10-27 10:21 UTC. It was still open when archived, open for 0 min at the last update; Dashlane said its team was investigating, with no cause or fix stated.

Cite this

Incident updated: Slowness when using the Dashlane apps or not able to Login on Dashlane’s status page, changed 2026-10-27 10:33 UTC (change 2 of 6).

Title: Incident updated: Slowness when using the Dashlane apps or not able to Login
Vendor: Dashlane
Date: 2026-10-27 10:33 UTC
URL: https://rewindex.com/change/ra3c944bd843534

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