rewindex

ChangesSendGridSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

SendGrid: Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

Incident updateNormal progress (typesafe/jev-1.13-20260917, 100%)Changed status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: SMS Delivery Delays and Failures from Twilio to Claro Brazil
After: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico
ChangedStatus#2
Before: identified
After: monitoring
AddedUpdatemonitoring#3
Before: not present
After: We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

TodayMonday, October 26Mon, Oct 26

5 incident changes

YesterdaySunday, October 25Sun, Oct 25

4 incident changes

All SendGrid changesSendGrid profileMarkdownJSON