rewindex

ChangesSendGridSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

SendGrid: Incident updated: SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico

Incident updateNot classified yetChanged status.sendgrid.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what SendGrid removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-26 11:09 UTC
AddedUpdateresolved#3
Before: not present
After: The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Brazil and Puerto Rico is operating normally.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

History of this incident

TodayMonday, October 26Mon, Oct 26

5 incident changes

YesterdaySunday, October 25Sun, Oct 25

4 incident changes

All SendGrid changesSendGrid profileMarkdownJSON