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ChangesTwilioVoice Call Failures from a Subset of Twilio Phone Numbers to Colombia, Mexico, Chile, and Costa Rica

Twilio: Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Colombia, Mexico, Chile, and Costa Rica

Incident updateNot classified yetChanged status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedTitle#1
Before: Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Colombia, Mexico, Chile, and Costa Rica
After: Voice Call Failures from a Subset of Twilio Phone Numbers to Colombia, Mexico, Chile, and Costa Rica
AddedUpdateidentified#2
Before: not present
After: Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Colombia, Mexico, Chile, and Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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History of this incident

TodaySaturday, November 14Sat, Nov 14

1 incident change

YesterdayFriday, November 13Fri, Nov 13

1 incident change

Cite this

Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Colombia, Mexico, Chile, and Costa Rica on Twilio’s status page, changed 2026-11-13 23:03 UTC (change 1 of 2).

Title
Incident updated: Voice Call Failures from a Subset of Twilio Phone Numbers to Colombia, Mexico, Chile, and Costa Rica
Vendor
Twilio
Date
URL
https://rewindex.com/change/r99136a9cb37146

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