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ChangesTwilioMMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Twilio: Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

Incident updateNormal progress (rule, 100%)Changed status.twilio.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Twilio removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-28 18:07 UTC
AddedUpdateresolved#3
Before: not present
After: We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered." Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.

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History of this incident

Wednesday, October 28

2 incident changes

Tuesday, October 27

1 incident change

Monday, October 26

1 incident change

Sunday, October 25

1 incident change

Saturday, October 24

1 incident change

Friday, October 23

1 incident change

Cite this

Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States on Twilio’s status page, changed 2026-10-28 18:24 UTC (change 7 of 7).

Title
Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States
Vendor
Twilio
Date
URL
https://rewindex.com/change/r7bbde081ebc105

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