# Twilio: Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States

> Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States. Detected 2026-10-28 by Rewindex: what changed on Twilio’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r7bbde081ebc105
Last updated: 2026-10-28T18:24:11Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-28 18:24 UTC · Detected: 2026-10-28 18:24 UTC
- [Source: https://status.twilio.com/incidents/8fb8c6rgzsfq](https://status.twilio.com/incidents/8fb8c6rgzsfq)
- [Company: Twilio](https://rewindex.com/company/twilio.md)
- Versions: before incident\_version:125/8fb8c6rgzsfq@caa51f089e5e → after incident\_version:125/8fb8c6rgzsfq@7723412bfcbf
- Change 7 of 7 for this incident

Incident page (full timeline): [MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/company/twilio/incidents/8fb8c6rgzsfq.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-28 18:07 UTC
```

**3. Added: Update** (resolved) · 2026-10-28 18:07 UTC

```diff
+ We have identified that GCI is a small network in the US and doesn't always return delivery receipts. Because of this, an affected message can stay at "sent" in your Message Logs instead of changing to "delivered" or "undelivered." Our connectivity partner is building a new connection to GCI to improve messaging reliability and we expect it to be ready between mid-November and late November. We will proceed with the resolution of this post.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 12:13 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/rff9494723ebf54.md) | Normal progress |
| 2026-10-24 12:13 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/r478840a1d481ee.md) | Normal progress |
| 2026-10-25 12:13 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/r62740484cd5277.md) | Normal progress |
| 2026-10-26 12:53 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/rc6b83fc5ac453b.md) | Normal progress |
| 2026-10-27 12:53 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/rfb223db7df7552.md) | Normal progress |
| 2026-10-28 12:53 UTC | [Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States](https://rewindex.com/change/ra91fb2a1aed48e.md) | Normal progress |
| 2026-10-28 18:24 UTC | Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/ra91fb2a1aed48e.md) · All Twilio changes: [timeline](https://rewindex.com/company/twilio/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States on Twilio’s status page, changed 2026-10-28 18:24 UTC (change 7 of 7).

- Canonical URL: https://rewindex.com/change/r7bbde081ebc105
- Citation: Twilio, “Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States” (2026-10-28 18:24 UTC). Archived by Rewindex: https://rewindex.com/change/r7bbde081ebc105 (CC BY 4.0).
- Markdown link: `[Twilio: Incident updated: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States (2026-10-28)](https://rewindex.com/change/r7bbde081ebc105)`


---
Canonical: https://rewindex.com/change/r7bbde081ebc105 · Markdown: https://rewindex.com/change/r7bbde081ebc105.md · JSON: https://rewindex.com/api/v1/changes/r7bbde081ebc105 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:58:54.767Z