Rewindex

ChangesLiveKitInvestigating reports of elevated API failures in Chicago region

LiveKit: Incident updated: Investigating reports of elevated API failures in Chicago region

Incident updateNot classified yetChanged stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what LiveKit removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-19 17:34 UTC
AddedAffected components#3
Before: not present
After: Regional Real Time Communication - US Central - Real Time Communication, US Central - Real Time Communication
AddedUpdateresolved#4
Before: not present
After: Between 16:35 and 17:03 UTC, Chicago region experienced about 11% failure rates in API errors, failed agent dispatches, and issues connecting to rooms. Room Service APIs called from other regions targeting to a room hosted in Chicago region were also affected during this period. The last related errors occurred at 17:02:42 UTC, and all affected services are operating normally since. We will share a detailed RCA with more information soon.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

History of this incident

TodayMonday, October 19Mon, Oct 19

3 rewrites, 2 incident changes

All LiveKit changesLiveKit profileMarkdownJSON