# LiveKit: Incident updated: Investigating reports of elevated API failures in Chicago region

**Summary:** _summary pending_
- Kind: Incident update · Label: not classified yet
- Changed: 2026-10-19 17:53 UTC · Detected: 2026-10-19 17:53 UTC
- [Source: https://stspg.io/7tjjp1kgpkss](https://stspg.io/7tjjp1kgpkss)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)
- Versions: before incident\_version:666/5bckjlg3md8d@4db2bd028b5e → after incident\_version:666/5bckjlg3md8d@3b078884b11e
- Change 3 of 5 for this incident

Incident page (full timeline): [Investigating reports of elevated API failures in Chicago region](https://rewindex.com/company/livekit/incidents/5bckjlg3md8d.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-19 17:34 UTC
```

**3. Added: Affected components**

```diff
+ Regional Real Time Communication - US Central - Real Time Communication, US Central - Real Time Communication
```

**4. Added: Update** (resolved) · 2026-10-19 17:34 UTC

```diff
+ Between 16:35 and 17:03 UTC, Chicago region experienced about 11% failure rates in API errors, failed agent dispatches, and issues connecting to rooms. Room Service APIs called from other regions targeting to a room hosted in Chicago region were also affected during this period.  The last related errors occurred at 17:02:42 UTC, and all affected services are operating normally since. We will share a detailed RCA with more information soon.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-19 17:13 UTC | [Incident updated: Investigating reports of elevated API failures](https://rewindex.com/change/r275a4008f5d5de.md) |  |
| 2026-10-19 17:23 UTC | [Incident silently edited: Investigating reports of elevated API failures in Chicago region](https://rewindex.com/change/r4cc9b24515be12.md) |  |
| 2026-10-19 17:53 UTC | Incident updated: Investigating reports of elevated API failures in Chicago region (this change) |  |
| 2026-10-19 18:03 UTC | [Incident silently edited: Investigating reports of elevated API failures in Chicago region](https://rewindex.com/change/rf2b5ec7e0ad200.md) |  |
| 2026-10-19 18:23 UTC | [Incident silently edited: Investigating reports of elevated API failures in Chicago region](https://rewindex.com/change/raa3a3ed73cbaa3.md) |  |

Previous: [change](https://rewindex.com/change/r4cc9b24515be12.md) · Next: [change](https://rewindex.com/change/rf2b5ec7e0ad200.md) · All LiveKit changes: [timeline](https://rewindex.com/company/livekit/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/r7ad70a220e91eb · Markdown: https://rewindex.com/change/r7ad70a220e91eb.md · JSON: https://rewindex.com/api/v1/changes/r7ad70a220e91eb · Generated 2026-10-19T23:33:53.583Z