Changes / Klaviyo / Flow Sending Delays

Klaviyo: Incident updated: Flow Sending Delays

Summary

Summary pending. The diff below shows exactly what changed.

Incident updateLabel: not classified yetChanged Source: stspg.io

What changed

AddedUpdateidentified#1
Before: not present
After: We are continuing to work on resolving the delays affecting flow processing. Some customers may continue to experience delays in their flows while we work through this. Immediate sends remain unaffected, and delayed messages remain queued while we work to process them. We will share another update shortly.

Compared with the previous archived version of this incident (10-minute polling). View the live incident.

History of this incident

When (UTC)ChangeKind
Incident updated: Flow Sending DelaysIncident update
Incident updated: Flow Sending DelaysIncident update
Incident updated: Flow Sending DelaysIncident update
Incident updated: Flow Sending Delays (this change)Incident update
Incident updated: Flow Sending DelaysIncident update
Incident updated: Flow Sending DelaysIncident update
Incident updated: Flow Sending DelaysIncident update
Major incident: Flow Sending Delays
Klaviyo reported a major degradation in flow message sending starting 2026-10-17 17:01 UTC, with some customers’ flow emails delayed; immediate sends remained unaffected. The incident was still open when archived, after 1 h 4 min at the last update. Klaviyo said it had identified the cause and was working on a fix, without specifying either.
Major incident

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