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ChangesSalesforceMule Soft Feature Degradation: APIManager

Salesforce: Incident updated: Mule Soft Feature Degradation: APIManager

Incident updateNormal progress (rule, 100%)Changed status.salesforce.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

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What changed

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ChangedStatus#1
Before: investigating
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-10 00:45 UTC
AddedUpdateupdate#3
Before: not present
After: Customers using MuleSoft application programming interfaces (APIs) protected by service level agreement (SLA)-based rate limiting policies can now make requests successfully, without receiving 401 Unauthorized (access denied) errors. We deployed the fix to all impacted regions. We completed validation and confirmed that services are restored. We apologize for how this incident affected you and your business. We will complete a full investigation to establish the technical trigger and underlying cause, and to put preventive actions in place so this doesn't happen again.

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History of this incident

TodayTuesday, November 10Tue, Nov 10

1 incident change

Cite this

Incident updated: Mule Soft Feature Degradation: APIManager on Salesforce’s status page, changed 2026-11-10 01:03 UTC (change 1 of 1).

Title
Incident updated: Mule Soft Feature Degradation: APIManager
Vendor
Salesforce
Date
URL
https://rewindex.com/change/r4562cb2a404cc1

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