# Salesforce: Incident updated: Mule Soft Feature Degradation: APIManager

> Incident updated: Mule Soft Feature Degradation: APIManager. Detected 2026-11-10 by Rewindex: what changed on Salesforce’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r4562cb2a404cc1
Last updated: 2026-11-10T01:03:00Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-10 01:03 UTC · Detected: 2026-11-10 01:03 UTC
- [Source: https://status.salesforce.com/incidents/20004586](https://status.salesforce.com/incidents/20004586)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)
- Versions: before incident\_version:130/20004586@2a6ae976e6eb → after incident\_version:130/20004586@0fbec097ae0e
- Change 1 of 1 for this incident

Incident page (full timeline): [Mule Soft Feature Degradation: APIManager](https://rewindex.com/company/salesforce/incidents/20004586.md)
## What changed

**1. Changed: Status**

```diff
- investigating
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-11-10 00:45 UTC
```

**3. Added: Update** (update) · 2026-11-10 01:00 UTC

```diff
+ Customers using MuleSoft application programming interfaces (APIs) protected by service level agreement (SLA)-based rate limiting policies can now make requests successfully, without receiving 401 Unauthorized (access denied) errors. We deployed the fix to all impacted regions. We completed validation and confirmed that services are restored. We apologize for how this incident affected you and your business. We will complete a full investigation to establish the technical trigger and underlying cause, and to put preventive actions in place so this doesn't happen again.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 01:03 UTC | Incident updated: Mule Soft Feature Degradation: APIManager (this change) | Normal progress |

All Salesforce changes: [timeline](https://rewindex.com/company/salesforce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Mule Soft Feature Degradation: APIManager on Salesforce’s status page, changed 2026-11-10 01:03 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/r4562cb2a404cc1
- Citation: Salesforce, “Incident updated: Mule Soft Feature Degradation: APIManager” (2026-11-10 01:03 UTC). Archived by Rewindex: https://rewindex.com/change/r4562cb2a404cc1 (CC BY 4.0).
- Markdown link: `[Salesforce: Incident updated: Mule Soft Feature Degradation: APIManager (2026-11-10)](https://rewindex.com/change/r4562cb2a404cc1)`


---
Canonical: https://rewindex.com/change/r4562cb2a404cc1 · Markdown: https://rewindex.com/change/r4562cb2a404cc1.md · JSON: https://rewindex.com/api/v1/changes/r4562cb2a404cc1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:54:03.430Z