Changes Bandwidth Non-North American Emergency Address Validation Incident

Bandwidth: Incident updated: Non-North American Emergency Address Validation Incident

Incident updateNormal progress (rule, 100%)Changed 2026-11-03 13:23 UTCstatus.bandwidth.com

Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

~~Struck in red~~ is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1

~~resolved~~

postmortem

AddedUpdatepostmortem2026-11-03 13:16 UTC#2

not present

Between 20:35 UTC on October 30 and 03:16 UTC November 3, customers encountered a disruption in the ability to validate non-North American addresses. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Nov 3
Before captured 03:53 UTC
In the 2026-11-03 checkpoint, timestamped by FreeTSA and DigiCert on Nov 4, 00:42 UTC. Record hash 711ca1a4ed99c4fa…
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Nov 3
After captured 13:23 UTC
In the 2026-11-03 checkpoint, timestamped by FreeTSA and DigiCert on Nov 4, 00:42 UTC. Record hash 306a2566ce816d6b…
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History of this incident

YesterdayTuesday, November 3Tue, Nov 3

2 incident changes

Normal progress
13:23Incident
Incident updateNon-North American Emergency Address Validation Incidentthis change
Normal progress
03:53Incident
Incident updateNon-North American Emergency Address Validation Incident

Monday, November 2

2 incident changes

Normal progress
21:13Incident
Incident updateNon-North American Emergency Address Validation Incident
Outage
19:49Major incident
Non-North American Address Validation Incident

Cite this

Incident updated: Non-North American Emergency Address Validation Incident on Bandwidth’s status page, changed 2026-11-03 13:23 UTC (change 4 of 4).

Title: Incident updated: Non-North American Emergency Address Validation Incident
Vendor: Bandwidth
Date: 2026-11-03 13:23 UTC
URL: https://rewindex.com/change/r417fc50603d076

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