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ChangesAblyElevated connection errors in us-east-1

Ably: Incident updated: Elevated connection errors in us-east-1

Incident updateNormal progress (rule, 100%)Changed status.ably.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Ably removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-26 11:45 UTC
AddedUpdateresolved#3
Before: not present
After: us-east-1 is reenabled and the service is operating normally. The root cause has been confirmed to be a defective Network Load Balancer that was causing a small fraction of connection attempts in the region to fail. We are awaiting a postmortem from AWS on the issue, and will publish our own postmortem here once we have that.

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History of this incident

Monday, October 26

1 incident change

Sunday, October 25

1 incident change

Cite this

Incident updated: Elevated connection errors in us-east-1 on Ably’s status page, changed 2026-10-26 11:54 UTC (change 2 of 2).

Title
Incident updated: Elevated connection errors in us-east-1
Vendor
Ably
Date
URL
https://rewindex.com/change/r37f1dbf30a7dea

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