# Ably: Incident updated: Elevated connection errors in us-east-1

> Incident updated: Elevated connection errors in us-east-1. Detected 2026-10-26 by Rewindex: what changed on Ably’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r37f1dbf30a7dea
Last updated: 2026-10-26T11:54:14Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-10-26 11:54 UTC · Detected: 2026-10-26 11:54 UTC
- [Source: https://status.ably.com/incidents/zcrg4q8tk9b1](https://status.ably.com/incidents/zcrg4q8tk9b1)
- [Company: Ably](https://rewindex.com/company/ably.md)
- Versions: before incident\_version:173/zcrg4q8tk9b1@3f653747d048 → after incident\_version:173/zcrg4q8tk9b1@6aef970433fc
- Change 2 of 2 for this incident

Incident page (full timeline): [Elevated connection errors in us-east-1](https://rewindex.com/company/ably/incidents/zcrg4q8tk9b1.md)
## What changed

**1. Changed: Status**

```diff
- monitoring
+ resolved
```

**2. Added: Resolved time**

```diff
+ 2026-10-26 11:45 UTC
```

**3. Added: Update** (resolved) · 2026-10-26 11:45 UTC

```diff
+ us-east-1 is reenabled and the service is operating normally. The root cause has been confirmed to be a defective Network Load Balancer that was causing a small fraction of connection attempts in the region to fail. We are awaiting a postmortem from AWS on the issue, and will publish our own postmortem here once we have that.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-25 23:03 UTC | [Incident updated: Elevated connection errors in us-east-1](https://rewindex.com/change/r5f2010fea19c3b.md) | Normal progress |
| 2026-10-26 11:54 UTC | Incident updated: Elevated connection errors in us-east-1 (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r5f2010fea19c3b.md) · All Ably changes: [timeline](https://rewindex.com/company/ably/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Elevated connection errors in us-east-1 on Ably’s status page, changed 2026-10-26 11:54 UTC (change 2 of 2).

- Canonical URL: https://rewindex.com/change/r37f1dbf30a7dea
- Citation: Ably, “Incident updated: Elevated connection errors in us-east-1” (2026-10-26 11:54 UTC). Archived by Rewindex: https://rewindex.com/change/r37f1dbf30a7dea (CC BY 4.0).
- Markdown link: `[Ably: Incident updated: Elevated connection errors in us-east-1 (2026-10-26)](https://rewindex.com/change/r37f1dbf30a7dea)`


---
Canonical: https://rewindex.com/change/r37f1dbf30a7dea · Markdown: https://rewindex.com/change/r37f1dbf30a7dea.md · JSON: https://rewindex.com/api/v1/changes/r37f1dbf30a7dea · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:39.286Z