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ChangesShopifySome merchants encountering error messages within their admins

Shopify: Incident updated: Some merchants encountering error messages within their admins

Incident updateNormal progress (typesafe/jev-1.13-20260917, 100%)Changed www.shopifystatus.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Shopify removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: investigating
After: identified
AddedAffected components#2
Before: not present
After: API & Mobile
RemovedAffected components#3
Before: Admin
After: removed
AddedUpdateidentified#4
Before: not present
After: We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version.

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

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History of this incident

TodayThursday, October 29Thu, Oct 29

3 incident changes

All Shopify changesShopify profileMarkdownJSON