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ChangesBandwidthOutbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T

Bandwidth: Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T

Incident updateNormal progress (rule, 100%)Changed status.bandwidth.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Bandwidth removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: resolved
After: postmortem
AddedUpdatepostmortem#2
Before: not present
After: Between 13:40 UTC on November 3 and 01:00 UTC November 4, customers encountered intermittent disruption in the form of delays and expired messages for the following message types: Outbound 10DLC MMS to Verizon and T-Mobile Subscribers Outbound Shortcode MMS to Verizon, T-Mobile and AT&T Subscribers Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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History of this incident

Thursday, November 5

1 incident change

Wednesday, November 4

2 incident changes

Tuesday, November 3

1 rewrite, 2 incident changes

Cite this

Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T on Bandwidth’s status page, changed 2026-11-05 12:34 UTC (change 6 of 6).

Title
Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T
Vendor
Bandwidth
Date
URL
https://rewindex.com/change/r036a4ab2c30d32

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