# Bandwidth: Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T

> Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T. Detected 2026-11-05 by Rewindex: what changed on Bandwidth’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r036a4ab2c30d32
Last updated: 2026-11-05T12:34:03Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (rule)
- Changed: 2026-11-05 12:34 UTC · Detected: 2026-11-05 12:34 UTC
- [Source: https://status.bandwidth.com/incidents/xcrtr7lz6kpt](https://status.bandwidth.com/incidents/xcrtr7lz6kpt)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)
- Versions: before incident\_version:690/xcrtr7lz6kpt@d5a7a398a062 → after incident\_version:690/xcrtr7lz6kpt@dae718dc9e3d
- Change 6 of 6 for this incident

Incident page (full timeline): [Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/company/bandwidth/incidents/xcrtr7lz6kpt.md)
## What changed

**1. Changed: Status**

```diff
- resolved
+ postmortem
```

**2. Added: Update** (postmortem) · 2026-11-05 12:31 UTC

```diff
+ Between 13:40 UTC on November 3 and 01:00 UTC November 4, customers encountered intermittent disruption in the form of delays and expired messages for the following message types: Outbound 10DLC MMS to Verizon and T-Mobile Subscribers Outbound Shortcode MMS to Verizon, T-Mobile and AT&T Subscribers Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 14:38 UTC | [Major incident: Outbound 10DLC MMS Delivery Incident](https://rewindex.com/change/i8c744b49bcea1c.md) | degradation |
| 2026-11-03 15:23 UTC | [Incident silently edited: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/r0c403376e0e948.md) | Wording only |
| 2026-11-03 15:33 UTC | [Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/r0da85e34b71e49.md) | Normal progress |
| 2026-11-04 01:33 UTC | [Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/rca552a535b5758.md) | Normal progress |
| 2026-11-04 02:23 UTC | [Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T](https://rewindex.com/change/r6e7b7fe9975d4f.md) | Normal progress |
| 2026-11-05 12:34 UTC | Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r6e7b7fe9975d4f.md) · All Bandwidth changes: [timeline](https://rewindex.com/company/bandwidth/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T on Bandwidth’s status page, changed 2026-11-05 12:34 UTC (change 6 of 6).

- Canonical URL: https://rewindex.com/change/r036a4ab2c30d32
- Citation: Bandwidth, “Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T” (2026-11-05 12:34 UTC). Archived by Rewindex: https://rewindex.com/change/r036a4ab2c30d32 (CC BY 4.0).
- Markdown link: `[Bandwidth: Incident updated: Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&T (2026-11-05)](https://rewindex.com/change/r036a4ab2c30d32)`


---
Canonical: https://rewindex.com/change/r036a4ab2c30d32 · Markdown: https://rewindex.com/change/r036a4ab2c30d32.md · JSON: https://rewindex.com/api/v1/changes/r036a4ab2c30d32 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T04:21:49.159Z