Changes / Dialpad / Some customers in the US and Canada may be experiencing issues with MMS messaging
Dialpad: Major incident: Some customers in the US and Canada may be experiencing issues with MMS messaging
Summary
Some Dialpad customers in the US and Canada experienced MMS messaging issues in a major-impact incident from 2026-06-09 16:34 UTC to 2026-06-09 17:14 UTC, lasting 40 min. Dialpad implemented a fix and confirmed resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some customers in the US and Canada may be experiencing issues with MMS messaging
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-06-09 16:34 UTC
Before: not present
After: 2026-06-09 17:14 UTC
Before: not present
After: Messaging
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some customers in the US and Canada may be experiencing issues with MMS messaging (this change) Some Dialpad customers in the US and Canada experienced MMS messaging issues in a major-impact incident from 2026-06-09 16:34 UTC to 2026-06-09 17:14 UTC, lasting 40 min. Dialpad implemented a fix and confirmed resolution. | Major incident |