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ChangesLightstep (ServiceNow Cloud Observability)span ingestion for customers using Cloud Observability operated microsats failing

Lightstep (ServiceNow Cloud Observability): Critical incident: span ingestion for customers using Cloud Observability operated microsats failing

Major incidentcritical (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Lightstep (ServiceNow Cloud Observability) removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: span ingestion for customers using Cloud Observability operated microsats failing
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-01-22 22:33 UTC
AddedResolved time#5
Before: not present
After: 2024-01-22 23:41 UTC
AddedAffected components#6
Before: not present
After: Observability - Data Ingestion - Trace Assembly, Observability - Data Ingestion - Trace Statistics, US - Trace Assembly, US - Trace Statistics
AddedUpdateidentified#7
Before: not present
After: The issue has been identified and a fix is being implemented.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Monday, January 22, 2024

1 incident change

All Lightstep (ServiceNow Cloud Observability) changesLightstep (ServiceNow Cloud Observability) profileMarkdownJSON