Changes / Runway / Issues affecting Aleph generations
Runway: Major incident: Issues affecting Aleph generations
Summary
Runway reported a major incident affecting Aleph generations across App, Backend, and Public API, potentially affecting API customers. It started at 2025-12-12 10:40 UTC and was resolved at 2025-12-12 13:18 UTC, lasting 2 h 38 min. Runway said it identified the root cause but did not specify the cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues affecting Aleph generations
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-12-12 10:40 UTC
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After: 2025-12-12 13:18 UTC
Before: not present
After: App, Backend, Public API
Before: not present
After: We are seeing issues with Aleph generations that may affect API customers. We're working on investigating and resolving this issue ASAP.
Before: not present
After: We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
Before: not present
After: This incident has now been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Issues affecting Aleph generations (this change) Runway reported a major incident affecting Aleph generations across App, Backend, and Public API, potentially affecting API customers. It started at 2025-12-12 10:40 UTC and was resolved at 2025-12-12 13:18 UTC, lasting 2 h 38 min. Runway said it identified the root cause but did not specify the cause or fix. | Major incident |