Changes / Segment / Connections Processing Delays

Segment: Major incident: Connections Processing Delays

Summary

Segment reported major Connections processing delays affecting Streaming Destinations (US), delaying destination delivery. The incident started at 2026-07-25 22:45 UTC and resolved at 2026-07-26 04:39 UTC, lasting 5 h 53 min. A fix was implemented at 07-25 23:39 UTC, with processing latency recovering under monitoring.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Connections Processing Delays
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-25 22:45 UTC
AddedResolved time#5
Before: not present
After: 2026-07-26 04:39 UTC
AddedAffected components#6
Before: not present
After: Streaming Destinations - Streaming Destinations (US), Streaming Destinations (US)
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and we are actively working on mitigation.
AddedUpdatemonitoring#9
Before: not present
After: A fix has been implemented, and we are actively monitoring the situation as processing latency recovers.
AddedUpdatemonitoring#10
Before: not present
After: Destination delivery is expected to recover in 30-40 minutes
AddedUpdateresolved#11
Before: not present
After: This incident is now recovered.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Connections Processing Delays (this change)
Segment reported major Connections processing delays affecting Streaming Destinations (US), delaying destination delivery. The incident started at 2026-07-25 22:45 UTC and resolved at 2026-07-26 04:39 UTC, lasting 5 h 53 min. A fix was implemented at 07-25 23:39 UTC, with processing latency recovering under monitoring.
Major incident

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