Changes / Hex / Degraded Kernel Acquisition

Hex: Major incident: Degraded Kernel Acquisition

Summary

Hex reported major degradation in kernel acquisition affecting Kernels, starting 2025-05-18 23:38 UTC and lasting 43 min until resolution at 2025-05-19 00:21 UTC. Hex stated that it identified the issue and implemented a fix; no cause was provided.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Degraded Kernel Acquisition
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-05-18 23:38 UTC
AddedResolved time#5
Before: not present
After: 2025-05-19 00:21 UTC
AddedAffected components#6
Before: not present
After: Kernels
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateidentified#8
Before: not present
After: The issue has been identified and a fix has been implemented.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Degraded Kernel Acquisition (this change)
Hex reported major degradation in kernel acquisition affecting Kernels, starting 2025-05-18 23:38 UTC and lasting 43 min until resolution at 2025-05-19 00:21 UTC. Hex stated that it identified the issue and implemented a fix; no cause was provided.
Major incident

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