Changes / Honeycomb / honeycomb.io marketing website not working

Honeycomb: Major incident: honeycomb.io marketing website not working

Summary

Honeycomb’s marketing website, www.honeycomb.io, was not working in a major-impact incident starting 2026-07-02 18:10 UTC and resolved at 2026-07-03 00:31 UTC, lasting 6 h 20 min. Honeycomb reported that clearing the CDN cache appeared to solve the issue.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: honeycomb.io marketing website not working
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-02 18:10 UTC
AddedResolved time#5
Before: not present
After: 2026-07-03 00:31 UTC
AddedAffected components#6
Before: not present
After: www.honeycomb.io
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: Clearing the CDN cache appears to have solved the issue.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: honeycomb.io marketing website not working (this change)
Honeycomb’s marketing website, www.honeycomb.io, was not working in a major-impact incident starting 2026-07-02 18:10 UTC and resolved at 2026-07-03 00:31 UTC, lasting 6 h 20 min. Honeycomb reported that clearing the CDN cache appeared to solve the issue.
Major incident

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