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ChangesPrismaAccelerate issue provisioning new query engines in us-east-1

Prisma: Major incident: Accelerate issue provisioning new query engines in us-east-1

Major incidentmajor (vendor)Changed Detected stspg.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Prisma removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Accelerate issue provisioning new query engines in us-east-1
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-01-22 00:50 UTC
AddedResolved time#5
Before: not present
After: 2025-01-22 01:03 UTC
AddedAffected components#6
Before: not present
After: Prisma Accelerate
AddedUpdateidentified#7
Before: not present
After: We identified an upstream infrastructure provider issue affecting the us-east-1 region. Accelerate experiences issues provisioning resources for new query engine instances.
AddedUpdateidentified#8
Before: not present
After: We are continuing to work on a fix for this issue.
AddedUpdatemonitoring#9
Before: not present
After: The upstream infrastructure provide issue has resolved and Accelerate is provisioning new query engines successfully. We are continuing to monitor for any further impact.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

Wednesday, January 22, 2025

1 incident change

All Prisma changesPrisma profileMarkdownJSON