Changes / Ashby / All-in-One: Elevated Dropbox Sign Errors

Ashby: Major incident: All-in-One: Elevated Dropbox Sign Errors

Summary

Ashby reported a major degradation affecting All-in-One document uploads and signing through Dropbox Sign, starting 2026-08-31 17:44 UTC and resolved at 2026-08-31 18:11 UTC (27 min). Ashby attributed the disruption to an upstream Dropbox Sign incident and said the provider resolved the issue.

Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.

Major incidentLabel: degradation (model (Jev), 49%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: All-in-One: Elevated Dropbox Sign Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-08-31 17:44 UTC
AddedResolved time#5
Before: not present
After: 2026-08-31 18:11 UTC
AddedAffected components#6
Before: not present
After: Dropbox Sign, Third-Party Integrations - Dropbox Sign
AddedUpdateinvestigating#7
Before: not present
After: We're investigating degraded performance affecting document uploads and signing, caused by an incident with our upstream provider, Dropbox Sign. We are monitoring for updates from Dropbox Sign and will post as we learn more.
AddedUpdateresolved#8
Before: not present
After: Our upstream provider has resolved the issue.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: All-in-One: Elevated Dropbox Sign Errors (this change)
Ashby reported a major degradation affecting All-in-One document uploads and signing through Dropbox Sign, starting 2026-08-31 17:44 UTC and resolved at 2026-08-31 18:11 UTC (27 min). Ashby attributed the disruption to an upstream Dropbox Sign incident and said the provider resolved the issue.
Major incident

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