Changes / Netlify / Support Communication Delivery Issues

Netlify: Major incident: Support Communication Delivery Issues

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 62%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Support Communication Delivery Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-05-25 15:31 UTC
AddedResolved time#5
Before: not present
After: 2026-05-25 17:32 UTC
AddedAffected components#6
Before: not present
After: Netlify Helpdesk
AddedUpdateidentified#7
Before: not present
After: We are currently investigating an issue affecting outbound email delivery for some Netlify services, including support-related communications. Our team is working with our email provider to restore service as quickly as possible
AddedUpdatemonitoring#8
Before: not present
After: outbound email delivery has been restored and emails are now processing successfully. Some delays may continue while queued messages are delivered. We are continuing to monitor the recovery closely
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Support Communication Delivery Issues (this change)Major incident

All Netlify changes → · Netlify profile · Markdown · JSON