Changes / Matillion / Login Issues with Matillion Hub
Matillion: Major incident: Login Issues with Matillion Hub
Summary
Matillion reported a major Matillion Hub login incident: some customers may have encountered errors or been unable to log in. The recorded start was 2025-10-20 09:55 UTC, with a computed duration of 0 min; the incident was resolved and all login services were operating normally.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Login Issues with Matillion Hub
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-10-20 09:55 UTC
Before: not present
After: 2025-10-20 09:55 UTC
Before: not present
After: Between approximately 08:00 BST and 10:45 BST on October 20, 2025, some customers may have experienced errors or been unable to log in to the Matillion Hub. We have confirmed this issue is now resolved, and all login services are operating normally.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Login Issues with Matillion Hub (this change) Matillion reported a major Matillion Hub login incident: some customers may have encountered errors or been unable to log in. The recorded start was 2025-10-20 09:55 UTC, with a computed duration of 0 min; the incident was resolved and all login services were operating normally. | Major incident |
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