Changes / Statsig / API Reliability Degraded in Europe North
Statsig: Major incident: API Reliability Degraded in Europe North
Summary
Statsig reported major API reliability degradation in Europe North from 2025-07-07 20:05 UTC to 2025-07-07 20:30 UTC (25 min), with significantly reduced API success rates. Traffic was redirected to healthy regions to mitigate customer impact; the incident was resolved and no data loss occurred.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 64%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: API Reliability Degraded in Europe North
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-07-07 20:05 UTC
Before: not present
After: 2025-07-07 20:30 UTC
Before: not present
After: Config Delivery API - Europe West 1, Europe West 1, Log Event API
Before: not present
After: **07/07/2025 13:30 PDT Mitigated**:
Starting at 1:05 PM PDT, we experienced a drop in API success rate in Europe North. We redirected all traffic to healthy regions to mitigate customer impact. No data loss occurred.
**07/07/2025 13:05 PDT Investigating**:
API success rates in Europe North have degraded significantly. We are addressing the issue to restore full reliability.
Before: not present
After: Resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: API Reliability Degraded in Europe North (this change) Statsig reported major API reliability degradation in Europe North from 2025-07-07 20:05 UTC to 2025-07-07 20:30 UTC (25 min), with significantly reduced API success rates. Traffic was redirected to healthy regions to mitigate customer impact; the incident was resolved and no data loss occurred. | Major incident |