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Statsig: API Reliability Degraded in Europe North

Impact: majorStatus: resolvedStarted Resolved (25 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Statsig reported major API reliability degradation in Europe North from 2025-07-07 20:05 UTC to 2025-07-07 20:30 UTC (25 min), with significantly reduced API success rates. Traffic was redirected to healthy regions to mitigate customer impact; the incident was resolved and no data loss occurred.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Config Delivery API - Europe West 1Europe West 1Log Event API

Timeline of updates

  1. investigating

    **07/07/2025 13:30 PDT Mitigated**: Starting at 1:05 PM PDT, we experienced a drop in API success rate in Europe North. We redirected all traffic to healthy regions to mitigate customer impact. No data loss occurred. **07/07/2025 13:05 PDT Investigating**: API success rates in Europe North have degraded significantly. We are addressing the issue to restore full reliability.

  2. resolved

    Resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Statsig profile · Recent Statsig incidents · Markdown · JSON