# Statsig: API Reliability Degraded in Europe North

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-07-07 20:05 UTC · Resolved: 2025-07-07 20:30 UTC · Duration: 25 min
- Updates: 2 · Affected components: Config Delivery API - Europe West 1, Europe West 1, Log Event API
- [Vendor status page: https://stspg.io/1pd87c84f6jv](https://stspg.io/1pd87c84f6jv)
- [Company: Statsig](https://rewindex.com/company/statsig.md)

## Summary

Statsig reported major API reliability degradation in Europe North from 2025-07-07 20:05 UTC to 2025-07-07 20:30 UTC (25 min), with significantly reduced API success rates. Traffic was redirected to healthy regions to mitigate customer impact; the incident was resolved and no data loss occurred. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-07-07 20:05 UTC: \*\*07/07/2025 13:30 PDT Mitigated\*\*: Starting at 1:05 PM PDT, we experienced a drop in API success rate in Europe North. We redirected all traffic to healthy regions to mitigate customer impact. No data loss occurred. \*\*07/07/2025 13:05 PDT Investigating\*\*: API success rates in Europe North have degraded significantly. We are addressing the issue to restore full reliability.
- **resolved** 2025-07-07 20:30 UTC: Resolved.

## Rewindex changes for this incident

- 2025-07-07 20:05 UTC: [Major incident: API Reliability Degraded in Europe North](https://rewindex.com/change/ie8d0943110ae37.md)


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Canonical: https://rewindex.com/company/statsig/incidents/v1fqrcnws90c · Markdown: https://rewindex.com/company/statsig/incidents/v1fqrcnws90c.md · JSON: https://rewindex.com/api/v1/companies/statsig/incidents/v1fqrcnws90c · Generated 2026-10-18T12:22:10.819Z