Changes / OpenAI / Elevated errors affecting ChatGPT Work mode
OpenAI: Major incident: Elevated errors affecting ChatGPT Work mode
Summary
ChatGPT Work mode experienced a major incident causing failures for some users starting or running Work tasks. It began at 2026-09-17 19:03 UTC and lasted 1 h 21 min, resolving at 2026-09-17 20:24 UTC; OpenAI reported implementing mitigation and confirmed full recovery.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Elevated errors affecting ChatGPT Work mode
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After: major
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After: resolved
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After: 2026-09-17 19:03 UTC
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After: 2026-09-17 20:24 UTC
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After: We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.
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After: We are investigating the issue for the listed services.
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After: We are still implementing the mitigation.
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After: All impacted services have now fully recovered.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Elevated errors affecting ChatGPT Work mode (this change) ChatGPT Work mode experienced a major incident causing failures for some users starting or running Work tasks. It began at 2026-09-17 19:03 UTC and lasted 1 h 21 min, resolving at 2026-09-17 20:24 UTC; OpenAI reported implementing mitigation and confirmed full recovery. | Major incident |