Changes / Typeform / Typeform Platform - Unavailable
Typeform: Major incident: Typeform Platform - Unavailable
Summary
Typeform reported a major outage starting 2026-08-07 13:37 UTC: some customers could not access Admin, and published forms failed to load or displayed errors. A fix restored service by 08-07 14:43 UTC; the incident was resolved at 2026-08-07 18:37 UTC, with a recorded duration of 4 h 59 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Typeform Platform - Unavailable
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-07 13:37 UTC
Before: not present
After: 2026-08-07 18:37 UTC
Before: not present
After: Account Settings, Admin - Account Settings, Builder / Create UI - Form creation, Form creation, Forms / Renderer - Open/Load forms, Open/Load forms
Before: not present
After: We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on a resolution with high priority.
Next update in ~30 minutes or as soon as it's available.
REF: ZD 970654 | INC-169
Before: not present
After: We are working with the highest priority to resolve the errors affecting Admin access and form loading. Some customers may be unable to access the Admin panel, and published forms may fail to load or display errors.
Next update in ~30 minutes or as soon as it's available.
Before: not present
After: We have implemented a fix for the issue affecting Admin access and form loading. Services have returned to normal, and customers should now be able to access the Admin and load forms as expected.
We will continue monitoring the situation closely to ensure that the issue remains fully resolved. We will provide a further update once monitoring is complete.
Before: not present
After: We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again.
If you're still experiencing an issue accessing your Typeform account or viewing a published form, please reach out to support at https://www.typeform.com/help/contact/
Thanks for your understanding & sorry for any inconvenience this has caused.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Typeform Platform - Unavailable (this change) Typeform reported a major outage starting 2026-08-07 13:37 UTC: some customers could not access Admin, and published forms failed to load or displayed errors. A fix restored service by 08-07 14:43 UTC; the incident was resolved at 2026-08-07 18:37 UTC, with a recorded duration of 4 h 59 min. | Major incident |