Companies / Typeform / incidents

Typeform: Typeform Platform - Unavailable

Impact: majorStatus: resolvedStarted Resolved (5.0 h)4 updatesSource: stspg.io (opens in new tab)
Summary

Typeform reported a major outage starting 2026-08-07 13:37 UTC: some customers could not access Admin, and published forms failed to load or displayed errors. A fix restored service by 08-07 14:43 UTC; the incident was resolved at 2026-08-07 18:37 UTC, with a recorded duration of 4 h 59 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Forms / Renderer - Open/Load formsOpen/Load formsBuilder / Create UI - Form creationForm creationAccount SettingsAdmin - Account Settings

Timeline of updates

  1. identified

    We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 970654 | INC-169

  2. identified

    We are working with the highest priority to resolve the errors affecting Admin access and form loading. Some customers may be unable to access the Admin panel, and published forms may fail to load or display errors. Next update in ~30 minutes or as soon as it's available.

  3. monitoring

    We have implemented a fix for the issue affecting Admin access and form loading. Services have returned to normal, and customers should now be able to access the Admin and load forms as expected. We will continue monitoring the situation closely to ensure that the issue remains fully resolved. We will provide a further update once monitoring is complete.

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. If you're still experiencing an issue accessing your Typeform account or viewing a published form, please reach out to support at https://www.typeform.com/help/contact/ Thanks for your understanding & sorry for any inconvenience this has caused.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Typeform profile · Recent Typeform incidents · Markdown · JSON