Changes / Secureframe / Secureframe Agent devices missing from inventory

Secureframe: Major incident: Secureframe Agent devices missing from inventory

Summary

Some devices managed by Secureframe Agent dropped out of asset inventory, causing related tests to fail. Secureframe rated the incident major; it started at 2026-06-09 18:39 UTC and was resolved at 2026-06-10 02:11 UTC, lasting 7 h 32 min.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 49%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Secureframe Agent devices missing from inventory
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-06-09 18:39 UTC
AddedResolved time#5
Before: not present
After: 2026-06-10 02:11 UTC
AddedAffected components#6
Before: not present
After: Secureframe Agent
AddedUpdateidentified#7
Before: not present
After: We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Secureframe Agent devices missing from inventory (this change)
Some devices managed by Secureframe Agent dropped out of asset inventory, causing related tests to fail. Secureframe rated the incident major; it started at 2026-06-09 18:39 UTC and was resolved at 2026-06-10 02:11 UTC, lasting 7 h 32 min.
Major incident

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