# Secureframe: Major incident: Secureframe Agent devices missing from inventory

**Summary:** Some devices managed by Secureframe Agent dropped out of asset inventory, causing related tests to fail. Secureframe rated the incident major; it started at 2026-06-09 18:39 UTC and was resolved at 2026-06-10 02:11 UTC, lasting 7 h 32 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-09 18:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/7d0tsr4qh33n](https://stspg.io/7d0tsr4qh33n)
- [Company: Secureframe](https://rewindex.com/company/secureframe.md)
- Versions: before (none: first archived) → after incident\_version:315/j65spmpgq3mk@d45a8bb39e20
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Secureframe Agent devices missing from inventory
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-09 18:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-10 02:11 UTC
```

**6. Added: Affected components**

```diff
+ Secureframe Agent
```

**7. Added: Update** (identified) · 2026-06-09 18:39 UTC

```diff
+ We've identified an issue where some devices managed by the Secureframe Agent dropped out of asset inventory, which is causing related tests to fail.
```

**8. Added: Update** (resolved) · 2026-06-10 02:11 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-09 18:39 UTC | Major incident: Secureframe Agent devices missing from inventory (this change) | outage |

All Secureframe changes: [timeline](https://rewindex.com/company/secureframe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie19509959dbcc0 · Markdown: https://rewindex.com/change/ie19509959dbcc0.md · JSON: https://rewindex.com/api/v1/changes/ie19509959dbcc0 · Generated 2026-10-18T03:29:40.580Z