Changes / Pinecone / [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

Pinecone: Major incident: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

Summary

Newly created Pinecone serverless indexes on GCP in us-central1 failed to initialize, affecting Index Management. The vendor rated the incident major; it began at 2026-10-07 20:40 UTC and was resolved at 2026-10-07 21:49 UTC, lasting 1 h 9 min. No cause or fix was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-07 20:40 UTC
AddedResolved time#5
Before: not present
After: 2026-10-07 21:49 UTC
AddedAffected components#6
Before: not present
After: Index Management
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize (this change)
Newly created Pinecone serverless indexes on GCP in us-central1 failed to initialize, affecting Index Management. The vendor rated the incident major; it began at 2026-10-07 20:40 UTC and was resolved at 2026-10-07 21:49 UTC, lasting 1 h 9 min. No cause or fix was stated.
Major incident

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