# Pinecone: Major incident: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize

**Summary:** Newly created Pinecone serverless indexes on GCP in us-central1 failed to initialize, affecting Index Management. The vendor rated the incident major; it began at 2026-10-07 20:40 UTC and was resolved at 2026-10-07 21:49 UTC, lasting 1 h 9 min. No cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-07 20:40 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/x2rnfmzyb8sm](https://stspg.io/x2rnfmzyb8sm)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)
- Versions: before (none: first archived) → after incident\_version:35/jvmvy4hft7f2@3d3a1556d370
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-07 20:40 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-07 21:49 UTC
```

**6. Added: Affected components**

```diff
+ Index Management
```

**7. Added: Update** (investigating) · 2026-10-07 20:40 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (resolved) · 2026-10-07 21:49 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-07 20:40 UTC | Major incident: \[SERVERLESS\]\[GCP\]\[us-central1\] Newly created indexes failing to initialize (this change) | outage |

All Pinecone changes: [timeline](https://rewindex.com/company/pinecone/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie16e67194c2990 · Markdown: https://rewindex.com/change/ie16e67194c2990.md · JSON: https://rewindex.com/api/v1/changes/ie16e67194c2990 · Generated 2026-10-18T03:33:52.692Z