Changes / Opsgenie / EU OpsGenie API calls having intermittent routing issues

Opsgenie: Major incident: EU OpsGenie API calls having intermittent routing issues

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: degradation (model (Jev), 39%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: EU OpsGenie API calls having intermittent routing issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-03-05 06:34 UTC
AddedResolved time#5
Before: not present
After: 2025-03-05 07:24 UTC
AddedAffected components#6
Before: not present
After: Alert Flow, EU - Alert Flow
AddedUpdateinvestigating#7
Before: not present
After: We are aware of an issue where some API calls configured to use api.opsgenie.com/eu are intermittently returning a 404 error with the message 'no Route matched with those values'. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) are not affected. Our team is investigating this issue.
AddedUpdateresolved#8
Before: not present
After: Issues where some API calls configured to use api.opsgenie.com/eu were intermittently returning a 404 error with the message 'no Route matched with those values' should now be resolved. API calls to api.eu.opsgenie.com and api.opsgenie.com (without /eu) were not affected at this time.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: EU OpsGenie API calls having intermittent routing issues (this change)Major incident

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