Changes / Shopify / Admin and Storefronts experiencing intermittent downtime
Shopify: Major incident: Admin and Storefronts experiencing intermittent downtime
Summary
Shopify reported major intermittent downtime affecting Admin, Checkout, and Storefront, starting at 2019-11-25 19:46 UTC and lasting 1 h 48 min. A fix was implemented at 20:13 UTC, and the incident was resolved at 2019-11-25 21:34 UTC.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 39%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Admin and Storefronts experiencing intermittent downtime
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-11-25 19:46 UTC
Before: not present
After: 2019-11-25 21:34 UTC
Before: not present
After: Admin, Checkout, Storefront
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Admin and Storefronts experiencing intermittent downtime (this change) Shopify reported major intermittent downtime affecting Admin, Checkout, and Storefront, starting at 2019-11-25 19:46 UTC and lasting 1 h 48 min. A fix was implemented at 20:13 UTC, and the incident was resolved at 2019-11-25 21:34 UTC. | Major incident |